pinupworld Terms and Conditions
Please read these terms and conditions carefully before using the pinupworld platform. This is a legally binding agreement between you and us.
Table of Contents
1 Introduction and Acceptance
These terms and conditions ("Terms") form a legally binding agreement between the pinupworld platform ("Platform", "we", "us") and its users ("you", "user"). pinupworld is an online gaming and entertainment platform that provides services for users in Bangladesh.
When you visit the pinupworld website, create an account, or use any gaming service, you automatically agree to comply with these Terms. These Terms apply according to Bangladesh Standard Time (BST, UTC+6). pinupworld reserves the right to modify these Terms at any time.
In addition to these terms and conditions, our Privacy Policy and Responsible Gaming Policy also apply, and they form an integral part of this document.
2 Account Registration and User Responsibilities
To enjoy the full services on pinupworld, creating a personal account is required. All information provided at the time of registration must be true, accurate, and complete.
- Each individual may create only one account. Creating multiple accounts is strictly prohibited.
- It is your responsibility to keep your account password and login details completely confidential.
- You are solely responsible for all activities carried out from your account.
- If any changes to account details or suspicious activity are noticed, our support team must be informed immediately.
- Transferring or selling your account to anyone else is strictly prohibited.
- Personal information provided at registration may be subject to a request for supporting documents for verification at a later time.
3 Age Verification and Eligibility
The minimum age to participate on pinupworld is 21 years. This platform is operated for users aged 21 and above only.
We may request a copy of a national ID card, passport, or birth certificate for age verification at any time. If the verification documents are not received within the specified time, the account will be temporarily suspended.
4 Deposit and Withdrawal Policy
The rules regarding financial transactions on pinupworld are detailed below:
- Minimum deposit amount: ৳200 for each method.
- Minimum withdrawal amount: ৳800.
- Normal withdrawal time: 5–30 minutes.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
Deposited funds must come from the user's own payment account. Deposits made through a third party are strictly prohibited. For withdrawals, an attempt will be made to return funds via the same method used for the deposit.
Additional documents may be requested for identity verification in the case of suspicious transactions. If a deposit or withdrawal is delayed due to a technical issue, the pinupworld support team will provide assistance via 24/7 live chat.
5 Bonuses and Promotional Offers
All bonuses and promotional offers provided on pinupworld are subject to specific conditions:
- Welcome bonus: 100% bonus on the first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000.
- Wagering requirement: Bonus funds must be wagered 15 times before they can be withdrawn.
- Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirement is met.
- A bonus offer may be used only once. Attempting to claim the same offer more than once may result in account suspension.
- Any promotional offer will no longer be valid after its expiry date.
- Bonuses apply only to valid and verified accounts.
- pinupworld reserves the right to modify or cancel any bonus offer.
6 Gaming Rules
All gaming activities on pinupworld are conducted on the basis of fair play principles. Users must comply with the following:
- The specific rules of each game must be followed.
- If a game is cancelled due to a technical error or network issue, the deposited funds will be returned.
- Game results are determined by an automated system and cannot be altered.
- If there is a dispute regarding the outcome of a game, a complaint can be submitted via 24/7 live chat.
- Only the actual balance in your account may be used when placing bets — it is advised not to use borrowed funds.
These general rules apply to all sections — live casino, slots, and sports betting. If specific rules exist for a particular game, they will be noted on the relevant game page.
7 Prohibited Activities
The following activities are strictly prohibited on the pinupworld platform and will result in immediate account closure:
- Fraudulent activities, use of bots, or playing through automated software.
- Attempting to claim bonuses by creating multiple accounts.
- Using the platform for money laundering or illegal fund transfers.
- Attempting to exploit system vulnerabilities or errors to gain an unfair advantage.
- Attempting to use or hack another user's account information.
- Attempting to undermine the platform's security systems.
- Depositing or withdrawing using third-party payment methods.
- Providing false identity or documents.
8 Account Suspension and Closure Policy
pinupworld reserves the right to temporarily suspend or permanently close any account in the following circumstances:
- In the event of a violation of these terms and conditions.
- In the event of failure to provide the documents required for identity verification.
- If suspicious or fraudulent activity is detected.
- At the user's own request — any user may voluntarily close their account.
In the event of account suspension or closure, the user will be notified by email. If there is a valid balance and no rule violations have occurred, it will be returned upon account closure.
If a user wishes to close their account, they can submit a request via 24/7 live chat or by emailing [email protected].
9 Responsible Gaming
pinupworld takes responsible gaming very seriously. We are committed to the wellbeing and mental welfare of our users.
- Users can set deposit limits, betting limits, and session limits on their accounts.
- A "cooling off" period can be set to take a temporary break from gaming.
- The self-exclusion option can be used to permanently exclude yourself from the platform.
- If signs of gaming addiction appear, it is advised to seek professional help immediately.
For more detailed information on responsible gaming, please visit our Responsible Gaming page.
10 Privacy and Data Protection
Protecting your personal information is our highest priority. pinupworld uses modern SSL encryption technology to keep your data secure.
- Personal information provided at registration will be used only for providing services and verifying identity.
- Your information will not be sold to third parties.
- Information may be disclosed when required by law or upon request from a competent authority.
- Contact us to find out how much of your information is stored with us.
For more details, read our Privacy Policy.
11 Limitation of Liability and Dispute Resolution
pinupworld strives to provide uninterrupted service, however we are not liable in the following cases:
- If a game is cancelled due to internet disconnection or a technical issue.
- If service is disrupted due to external causes (such as natural disasters or cyberattacks).
- If loss occurs due to the user's own negligence or failure to keep their information secure.
For any dispute or complaint, please first contact our support team via 24/7 live chat or by emailing [email protected]. We are committed to providing a resolution within a reasonable time.
12 Changes and Updates to Terms
pinupworld reserves the right to change, amend, or update these terms and conditions at any time. For any significant changes:
- A notification will be sent to the registered email address.
- The "Last Updated" date on the terms page of the website will be changed.
- Continued use of the platform after a change will be considered as acceptance of the new terms.
So please visit this page regularly and stay up to date with the latest terms. If you have any questions, contact our support team.
Do you have any questions about the terms?
Our Bengali-speaking support team is available seven days a week, twenty-four hours a day. Contact us directly for clarification on any question or matter.